topic Re: Cell service in Get Support

Cell service

DMiller58 — Sun, 07 Dec 2025 00:06:43 GMT

Cell service is very spotty, dropped calls, missed calls, missed texts, missed messages.

Re: Cell service

Dunkman — Sun, 07 Dec 2025 00:12:21 GMT

@DMiller58

More details would be helpful.

Was your service okay before? What about data?

Is this issue at one main location or several spots around your area.

Which model phone are you using? Is it VoLTE compatible with PM network?

Re: Cell service

slusagm — Sun, 07 Dec 2025 00:13:16 GMT

What phone do you have?? z reboot phone and Reset Network Settings

Next, check if your phone is VOLTE whitelisted with PM

https://www.publicmobile.ca/en/get-help/articles/volte

Re: Cell service

DMiller58 — Sun, 14 Dec 2025 13:48:47 GMT

It is not VOLTE. I reboot daily.

Re: Cell service

DMiller58 — Sun, 14 Dec 2025 13:53:41 GMT

Data Is fine. It seems spotty only in our area. We have to wonder the property to find a sweet spot and then service may only last a few minutes few before we have to find another spot.

This started about spring this year. Fine before.