topic Call connection is delayed when I answer a call. in Get Support

Call connection is delayed when I answer a call.

Peajayz — Fri, 05 Dec 2025 23:05:59 GMT

When I answer an incoming call, it seems to take a few more seconds delay before the caller can hear me saying "hello, hello?". Callers say it is still ringing for them when I first answer. Any ideas?

Re: Call connection is delayed when I answer a call.

Dunkman — Fri, 05 Dec 2025 20:04:40 GMT

@Peajayz

Might want to try a simple reboot of your phone. Or network reset of phone.

Which model phone are you using? Is it VoLTE compatible with PM network? That would be important for better voice calling.

https://www.publicmobile.ca/en/get-help/articles/volte

Re: Call connection is delayed when I answer a call.

Peajayz — Sat, 06 Dec 2025 07:10:28 GMT

Network reset - done. Reboot - done. Pixel 9a is VoLTE compatible. I've put in a service ticket so will see if issues persist! Thanks @Dunkman for the help. 🙂