topic Re: Cancel subscription in Get Support

Cancel subscription

Ranjani24 — Mon, 01 Dec 2025 21:57:08 GMT

Hello,

I paid for a subscription and I decided to not move forward with it. Can you please cancel and refund the plan?

Thanks,

Ranjani

Re: Cancel subscription

hTideGnow — Mon, 01 Dec 2025 21:43:15 GMT

hi @Ranjani24 PM is prepaid carrier and will only provide refund if subscription is not completed yet. Check with them to see if it is too late. You can submit by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Cancel subscription

Ranjani24 — Fri, 05 Dec 2025 17:58:16 GMT

Hello!

Thank you. I started to sign up but never completed the process. I didn't port my number in either. So I messaged the mailbox you provided. Thanks for your help!

Re: Cancel subscription

tietje — Mon, 23 Mar 2026 19:23:29 GMT

Please cancel my subscription