https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-subsription/m-p/1389541#M950396 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/622107">@Billy1914</a>&nbsp;</P><P>if you don't need your phone number, you can disable Autopay so the account won't renew and will be closed eventually.&nbsp;&nbsp;<SPAN>To disable Autopay, login My Account, go to Payment, click Manage Subscription and turn of Subscribed</SPAN></P><P><SPAN>But if you need your number, then you need to keep your PM account opened and request porting with the new carrier.</SPAN></P> Thu, 04 Dec 2025 17:10:32 GMT hTideGnow 2025-12-04T17:10:32Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-subsription/m-p/1389539#M950394 Thu, 04 Dec 2025 17:08:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-subsription/m-p/1389539#M950394 Billy1914 2025-12-04T17:08:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-subsription/m-p/1389541#M950396 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/622107">@Billy1914</a>&nbsp;</P><P>if you don't need your phone number, you can disable Autopay so the account won't renew and will be closed eventually.&nbsp;&nbsp;<SPAN>To disable Autopay, login My Account, go to Payment, click Manage Subscription and turn of Subscribed</SPAN></P><P><SPAN>But if you need your number, then you need to keep your PM account opened and request porting with the new carrier.</SPAN></P> Thu, 04 Dec 2025 17:10:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-subsription/m-p/1389541#M950396 hTideGnow 2025-12-04T17:10:32Z