Can't dial toll free

westend — Thu, 04 Dec 2025 16:04:07 GMT

Can't dial any toll free numbers in Canada

Re: Can't dial toll free

slusagm — Thu, 04 Dec 2025 16:05:19 GMT

yes, it happens to some subscribers and you will need PM to help to reset the account on the system

Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.) When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen

But if you have trouble using Chatbot to open ticket, then message PM using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox, between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Can't dial toll free

westend — Thu, 04 Dec 2025 16:10:52 GMT

Thank you. opened up the ticket

topic Can't dial toll free in Get Support

Can't dial toll free

Re: Can't dial toll free

Re: Can't dial toll free