https://productioncommunity.publicmobile.ca/t5/Get-Support/Connection-problem/m-p/1389178#M950200 <P>I have the Canada US Mexico plan. I am in USA, but cannot access public mobile when off Wi-Fi .&nbsp;<BR />this keeps coming up when I do;</P><P><SPAN>APP MAINTENANCE</SPAN></P><P><SPAN>Hang tight! Our app is just catching its breath. We'll be up and running again shortly.</SPAN></P><P>I have been through the troubleshooting reccomendations, no luck. &nbsp;Please help:)</P> Wed, 03 Dec 2025 05:36:50 GMT Peteybaby 2025-12-03T05:36:50Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Connection-problem/m-p/1389178#M950200 <P>I have the Canada US Mexico plan. I am in USA, but cannot access public mobile when off Wi-Fi .&nbsp;<BR />this keeps coming up when I do;</P><P><SPAN>APP MAINTENANCE</SPAN></P><P><SPAN>Hang tight! Our app is just catching its breath. We'll be up and running again shortly.</SPAN></P><P>I have been through the troubleshooting reccomendations, no luck. &nbsp;Please help:)</P> Wed, 03 Dec 2025 05:36:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Connection-problem/m-p/1389178#M950200 Peteybaby 2025-12-03T05:36:50Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Connection-problem/m-p/1389180#M950204 <P>So, you are talking about cannot login the App or you cannot use roaming?</P><P>If only not able to use the app, make sure you have disable all VPN.&nbsp; The app might not work when connect outside of Canada and US</P><P>If you cannot use roaming service, make sure you turn on Roaming Mobile Data and connected to one of AT&amp;T, Verizon and T-Mobile&nbsp;</P> Wed, 03 Dec 2025 04:06:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Connection-problem/m-p/1389180#M950204 slusagm 2025-12-03T04:06:24Z