https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-the-quot-Install-eSIM-quot-step-take/m-p/1388711#M949946 <P>I'm porting a number from Bell and activating using the PM app. It's been stuck at the "Install eSIM" step for about 20 mins. At what point should I abort this, and what can I do to install the eSIM? Device is a Google Pixel 8.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2025-12-01 at 16.40.58.jpeg" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/178610iCBE0A49F214CABEE/image-size/medium?v=v2&amp;px=400" role="button" title="WhatsApp Image 2025-12-01 at 16.40.58.jpeg" alt="WhatsApp Image 2025-12-01 at 16.40.58.jpeg" /></span></P> Tue, 02 Dec 2025 04:15:39 GMT Spoot 2025-12-02T04:15:39Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-the-quot-Install-eSIM-quot-step-take/m-p/1388711#M949946 <P>I'm porting a number from Bell and activating using the PM app. It's been stuck at the "Install eSIM" step for about 20 mins. At what point should I abort this, and what can I do to install the eSIM? Device is a Google Pixel 8.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2025-12-01 at 16.40.58.jpeg" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/178610iCBE0A49F214CABEE/image-size/medium?v=v2&amp;px=400" role="button" title="WhatsApp Image 2025-12-01 at 16.40.58.jpeg" alt="WhatsApp Image 2025-12-01 at 16.40.58.jpeg" /></span></P> Tue, 02 Dec 2025 04:15:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-the-quot-Install-eSIM-quot-step-take/m-p/1388711#M949946 Spoot 2025-12-02T04:15:39Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-the-quot-Install-eSIM-quot-step-take/m-p/1388724#M949949 <P>I ended up killing the app after 30 mins and scanned the eSIM QR code in the email, which worked. I guess either I missed the prompts or they didn't happen. All good now, maybe others will find this useful.</P> Tue, 02 Dec 2025 01:19:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-the-quot-Install-eSIM-quot-step-take/m-p/1388724#M949949 Spoot 2025-12-02T01:19:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-the-quot-Install-eSIM-quot-step-take/m-p/1388809#M950016 <P>Hello @ Spoot,</P><P>Please check in your phone settings and tell me if the eSIM appears.</P> Tue, 02 Dec 2025 13:21:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-the-quot-Install-eSIM-quot-step-take/m-p/1388809#M950016 CSA_PM 2025-12-02T13:21:09Z