Proof of owenership

Robin898 — Mon, 01 Dec 2025 20:30:28 GMT

I need a proof of ownership of my telephone number. I follow the instruction to download an invoice, but the document dose no show my telephone number. From where I can get a document of my account?

Re: Proof of owenership

hTideGnow — Mon, 01 Dec 2025 20:57:58 GMT

hi @Robin898

PM is a Prepaid carrier and cannot be used as an address proof. but you can check if PM support agent if you want to

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Re: Proof of owenership in Get Support

Proof of owenership

Re: Proof of owenership