Will my credit card charged after leaving Public Mobile

pniranjanan — Mon, 01 Dec 2025 22:01:44 GMT

I moved to a different carrier 2 days ago (ported my number over). My online account is disabled as a result. How do I make sure that my credit will not be charged after leaving Public Mobile?

Re: Will my credit card charged after leaving Public Mobile

hTideGnow — Mon, 01 Dec 2025 17:44:29 GMT

hi @pniranjanan

no, it won't. PM won't charge you again

but to be safe, you can ask PM to remove your credit card from the system

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Will my credit card charged after leaving Public Mobile in Get Support

Will my credit card charged after leaving Public Mobile

Re: Will my credit card charged after leaving Public Mobile