topic Re: New subscriber in Get Support

New subscriber

bugeye — Mon, 01 Dec 2025 15:18:35 GMT

when subscribing , will not accept my address ( I've lived here for 36 years ) what's my next step ?

hairbag1 — Mon, 01 Dec 2025 15:21:32 GMT

the address won't be confirmed by Public Mobile so try an address close by.

hTideGnow — Mon, 01 Dec 2025 15:22:59 GMT

try to type out the address slowly and let the auto-lookup to try to find the address

or ask PM support agent to add the address to the system, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage