topic Re: Transferring number from Bell in Get Support

Transferring number from Bell

Hanoj — Mon, 01 Dec 2025 05:03:31 GMT

When attempting to transfer my Bell cell number (active and currently working), I get this message. How can a number be invalid? Any ideas?

edited by computergeek541: changed category (discussion isn't related to how to use Community website)

Re: Transferring number from Bell

softech — Mon, 01 Dec 2025 01:58:18 GMT

@Hanoj

most number can be ported into PM but a small number cannot, that is something to do with the physical location of where the number from. Please provide us the area code and the next 3 digits of the number and we can confirm

Re: Transferring number from Bell

Hanoj — Mon, 01 Dec 2025 02:18:11 GMT

Thanks for the reply.

867-872

Re: Transferring number from Bell

softech — Mon, 01 Dec 2025 02:32:35 GMT

@Hanoj

your number is from Forth Smith, numbers in the area are exclusive to Bell Mobility and Northwestel and you can only port your number within these 2 carriers (or their sub-brands like Virgin or Lucky). No other carriers have a "rate center" in this city and hence you cannot port your number elsewhere

if you want to join Public Mobile, you have to choose a new phone number.

Re: Transferring number from Bell

Hanoj — Mon, 01 Dec 2025 02:29:13 GMT

Thanks. That sucks. Stuck with Bell (or a ton of work to change a bunch of things….more so now with 2FA!).