https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-login/m-p/1388271#M949731 <P>I manage my mother's account because she doesn't have a computer. We recently had a problem with her debit card which is used for her auto pay on Public Mobile but no longer works so now her phone doesn't work. I need to log into her account to add a new credit card for payment but we can't get the 2FV code because the phone is cut off. Is there a way to get access to the account or temporary access to her phone so we can add a new payment card to the account?&nbsp;&nbsp;</P> Sun, 30 Nov 2025 19:59:52 GMT miakol1286 2025-11-30T19:59:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-login/m-p/1388271#M949731 <P>I manage my mother's account because she doesn't have a computer. We recently had a problem with her debit card which is used for her auto pay on Public Mobile but no longer works so now her phone doesn't work. I need to log into her account to add a new credit card for payment but we can't get the 2FV code because the phone is cut off. Is there a way to get access to the account or temporary access to her phone so we can add a new payment card to the account?&nbsp;&nbsp;</P> Sun, 30 Nov 2025 19:59:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-login/m-p/1388271#M949731 miakol1286 2025-11-30T19:59:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-login/m-p/1388275#M949734 <P>I sent you a private message. You can view and reply to it by accessing this link:</P><P>&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 30 Nov 2025 20:14:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-login/m-p/1388275#M949734 CS_Agent 2025-11-30T20:14:06Z