topic Re: Number transfer in Get Support

Number transfer

Lois53 — Sun, 30 Nov 2025 04:46:32 GMT

I tried to transfer a phone number from Bell and it came up invalid

Re: Number transfer

cellphoneuser1 — Sun, 30 Nov 2025 04:48:26 GMT

@Lois53 wrote:
I tried to transfer a phone number from Bell and it came up invalid

Invalid usually means that it can't be transferred to Public Mobile. In some places, numbers from there can't be transferred to Public Mobile because the transfer rules say that Public Mobile has to have their own phone numbers for the same place. Which location is the phone number from?

Re: Number transfer

Vincent_Shaw — Sun, 30 Nov 2025 10:36:56 GMT

Hi @Lois53, if your number transfer shows as invalid, double-check that the account information with Bell matches exactly (account number, PIN, and billing details). Also, make sure the number is active and eligible for transfer. If it still fails, contact your new carrier—they can often complete the transfer manually.