topic Re: internet trouble in Get Support

internet trouble

henry90 — Sun, 30 Nov 2025 06:04:56 GMT

after changing my plan to more internet, i havent any service in internet anymore. can you help me please and figuare it out, whats wrong? thanks

Re: internet trouble

computergeek541 — Sun, 30 Nov 2025 06:28:32 GMT

@henry90 wrote:
after changing my plan to more internet, i havent any service in internet anymore. can you help me please and figuare it out, whats wrong? thanks

This could be a simple as restarting your phone so that the phone is forced to make a new connection to the network. There are times that a plan change could potentially cause a provisioning issue, in which case you'd need to contact a Public Mobile customer support agent. The bot would need to be used to open a trouble ticket. https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: internet trouble

CS_Agent — Sun, 30 Nov 2025 16:21:20 GMT

I sent you a private message. You can view and reply to it by accessing this link:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage