https://productioncommunity.publicmobile.ca/t5/Get-Support/dialing-the-US/m-p/1387604#M949410 <P>Just got a Cdn/Mexico/US Public Mobile acct. &nbsp;We have a Cdn phone number but we're in Mexico and I want to dial a US number. &nbsp;I've done 011 and +1 area code and number but it doesn't go thru as advised. &nbsp;What is the correct procedure?</P> Fri, 28 Nov 2025 22:39:33 GMT SZA 2025-11-28T22:39:33Z https://productioncommunity.publicmobile.ca/t5/Get-Support/dialing-the-US/m-p/1387604#M949410 <P>Just got a Cdn/Mexico/US Public Mobile acct. &nbsp;We have a Cdn phone number but we're in Mexico and I want to dial a US number. &nbsp;I've done 011 and +1 area code and number but it doesn't go thru as advised. &nbsp;What is the correct procedure?</P> Fri, 28 Nov 2025 22:39:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/dialing-the-US/m-p/1387604#M949410 SZA 2025-11-28T22:39:33Z https://productioncommunity.publicmobile.ca/t5/Get-Support/dialing-the-US/m-p/1387621#M949415 <P>It is technically a long distance call.</P><P>Did you hold down the + button on your phone? Hold it for about 2 seconds untill you see the plus on your phone, then the area code and number.</P><P>Record your passwords and such and then reset networks as they will be deleted and see if the call will go through.</P> Fri, 28 Nov 2025 20:40:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/dialing-the-US/m-p/1387621#M949415 Sansan 2025-11-28T20:40:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/dialing-the-US/m-p/1387732#M949472 <P>I'm not sure if you can call the US from Mexico. Maybe, but you may be limited to calling Canada and Mexico while in Mexico; then by extension when you're in the US you could call the US and Canada, but not Mexico.</P><P>I could be wrong, but that may be why it's not working.</P> Sat, 29 Nov 2025 02:24:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/dialing-the-US/m-p/1387732#M949472 DennyCrane 2025-11-29T02:24:42Z