Promo code

Jaimon34 — Fri, 28 Nov 2025 17:17:34 GMT

My promo code not working, I just want to change my subscription plan and add promo code. But it's not working, is there any way to contact them by phone?

Re: Promo code

hTideGnow — Fri, 28 Nov 2025 17:21:04 GMT

hi @Jaimon34

did you just join and already want to change Subscription plan? you can try asking PM support agent to help

and for the Promo code, is that a friend's code? did you copy it correctly from your friend?

anyway for both you can submit a ticket with PM support agent and ask

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Promo code

BKNS27 — Fri, 28 Nov 2025 17:25:14 GMT

@Jaimon34

Currently there are no promo code but if you referring to your Referral Code. Referral Code is for new activations so you can’t use it when you change from an existing plan.

topic Re: Promo code in Get Support

Promo code

Re: Promo code

Re: Promo code