Have trouble porting out my number to Chatr

CarinaW — Fri, 28 Nov 2025 01:13:48 GMT

Hi, is there anyone who can help port my number to Chatr? It's in process, but it can't be completed.

Re: Have trouble porting out my number to Chatr

slusagm — Thu, 27 Nov 2025 17:52:26 GMT

first, your PM account must be active. And go back and ask Chatr first. Ask them to resend the the porting request

if you need PM to check if they reply the porting request, open them a ticket

Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.) When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen

But if you have trouble using Chatbot to open ticket, then message PM using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox, between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Have trouble porting out my number to Chatr in Get Support

Have trouble porting out my number to Chatr

Re: Have trouble porting out my number to Chatr