topic Re: Wifi calling? in Get Support

Wifi calling?

Hopman — Wed, 26 Nov 2025 20:21:04 GMT

Hi there, just became a new member for public mobile but kept dropping calls in our house which with Telus previously never was the case. I found out that wifi calling was enabled with my Telus provider but not with Public Mobile. It says it doesn’t work? When will you have Wifi calling available?

edited by computergeek541: changed category (discussion isn't related to Community)

Re: Wifi calling?

Sansan — Wed, 26 Nov 2025 14:09:50 GMT

Sorry Public Mobile has mo wifi calling. They do not say if or when it will be available.

If you really need it, best to port back to Telus or Koodo.

Re: Wifi calling?

hTideGnow — Wed, 26 Nov 2025 14:11:33 GMT

hi @Hopman

sorry, no Wifi Calling here

PM is a Tier 3 carrier, and none of the Tier 3 offers Wifi Calling. So, it won't come here any time soon. If you need it, you will need to go with Koodo or Telus

Re: Wifi calling?

Dunkman — Wed, 26 Nov 2025 19:36:05 GMT

@Hopman

Might also want to check to make sure that your phone is VoLTE compatible with PM network. That will also make a difference in your voice calling experience.

https://www.publicmobile.ca/en/get-help/articles/volte