topic No data in mexico in Get Support

No data in mexico

Yeyoungkim — Tue, 25 Nov 2025 03:27:43 GMT

I have 75g data which I can use it in US Ca and Mexico.

It was working well in Us. So I expected that it would work in Mexico. But It didn't work.

And I am still in Mexico.

Iam paying data plan for Mexico every month. Please let me know how to solve this problem.

Dunkman — Tue, 25 Nov 2025 03:32:13 GMT

More details would be helpful. Is talk working? What about text?

Maybe manually select another Mexican carrier.

Reboot phone and network reset of phone are some basic troubleshooting advice.

softech — Tue, 25 Nov 2025 04:48:13 GMT

what phone do you have?

Change the Mobile network connection to Manual and try each of these carriers and it should work:
ALTAN, AT&T, AT&T Nextel, Telcel, Telefonica

colleeno — Tue, 25 Nov 2025 14:40:02 GMT

As it hasn’t yet been mentioned in the replies to your question, you need to ensure that Data Roaming is enabled on your phone.