topic Re: Issues with call forwarding in Get Support

Issues with call forwarding

Cecile6561 — Tue, 25 Nov 2025 07:41:12 GMT

All my calls are being sent to voice-mail. Phone not ringing.

Re: Issues with call forwarding

slusagm — Mon, 24 Nov 2025 12:50:52 GMT

can you make outgoing calls?

and are you new subscriber and requested porting? If you are, the port was not completed, did you reply a test from the old provider to approve the port?

Re: Issues with call forwarding

BKNS27 — Mon, 24 Nov 2025 13:56:26 GMT

@Cecile6561

It happened to my phone about a year ago. I rebooted the phone, reset the network and it didn’t help.

The CA_Agent had their technical staff look into it and it finally worked after 1 day.

Have an agent look into it if you tried rebooting and resetting the network.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437