Cancel subscription

CheeTsang — Sun, 23 Nov 2025 20:21:00 GMT

I just signed up for a subscription but I have not activate the Esim yet. I want to cancel for now as I need to do more research to decide on the plan best for me.

Re: Cancel subscription

softech — Sun, 23 Nov 2025 20:23:02 GMT

@CheeTsang

If it was just an eSIM setup issue, or if you want to change to different plan, PM CS agent can help. But if course, if you decide to cancel and the subscription was not fully activated yet, agent can also help.

Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Re: Cancel subscription in Get Support

Cancel subscription

Re: Cancel subscription