topic Re: No service in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1386043#M948593 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/616955">@Badge9303</a>&nbsp;</P><P>log in to your account to see if your account is still active or suspended.</P><P>It could also be a localized network issue in your area. Where are you located ?&nbsp;</P><P><A href="https://www.telus.com/en/bc/outages" target="_blank">https://www.telus.com/en/bc/outages</A></P> Sun, 23 Nov 2025 19:05:38 GMT hairbag1 2025-11-23T19:05:38Z No service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1386039#M948589 <P>Hello,</P><P>I am unable to to make or receive phone calls and have no internet. I turn off and on my cellular plan, and restarted my phone. Same issue.</P><P>Any suggestions how to fix the problem?</P> Sun, 23 Nov 2025 17:03:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1386039#M948589 Badge9303 2025-11-23T17:03:14Z Re: No service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1386040#M948590 <P>Hello.</P><P>Please dial 611 on your phone and check the status of your account. Is it paid up?&nbsp;</P><P>Also, what phone are you using? Could it be a 3G problem since 3G is being slowly removed from public mobile.</P><P>Have you tried a network reset on your phone?&nbsp;</P> Sun, 23 Nov 2025 17:05:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1386040#M948590 Socrates8567 2025-11-23T17:05:42Z Re: No service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1386042#M948592 <P>Data and text still work even when 3G is shut down… it only affects talk.</P> Sun, 23 Nov 2025 17:08:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1386042#M948592 hairbag1 2025-11-23T17:08:24Z Re: No service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1386043#M948593 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/616955">@Badge9303</a>&nbsp;</P><P>log in to your account to see if your account is still active or suspended.</P><P>It could also be a localized network issue in your area. Where are you located ?&nbsp;</P><P><A href="https://www.telus.com/en/bc/outages" target="_blank">https://www.telus.com/en/bc/outages</A></P> Sun, 23 Nov 2025 19:05:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1386043#M948593 hairbag1 2025-11-23T19:05:38Z