topic Re: Switching plans in Get Support

Switching plans

Thisnameistaken — Sat, 22 Nov 2025 17:45:45 GMT

I am thinking of switching my plan from 25 to 29 dollars a month for 10 gb of data rather than 4. Today is the second day of my 4gb monthly plan, but instead of charging the difference between the two plans and just adding more data, it wants to charge full price. Is there a way to get around this? I dont want to pay twice for one month, and yes this is via the app.

Re: Switching plans

TheSterlinger — Sat, 22 Nov 2025 17:49:49 GMT

@Thisnameistaken

On a plan, you would like to change to, select Change on Renewal

Re: Switching plans

computergeek541 — Sat, 22 Nov 2025 18:06:55 GMT

Re: Switching plans

Thisnameistaken — Sat, 22 Nov 2025 18:45:33 GMT

Thank you, I do see change on renewal, which I selected, but I was wanting to switch earlier cause I may need more data this month.

Re: Switching plans

computergeek541 — Sat, 22 Nov 2025 18:46:09 GMT