topic Re: Switching providers in Get Support

Switching providers

Kootenay_boy — Sat, 22 Nov 2025 23:11:30 GMT

Can I transfer my phone number from public mobile to another service provider? I really like public mobile but I require wifi calling.

I moved several months ago into a dead zone. I have to travel several minutes down the road to get cell service. This is not ideal and public mobile doesn't offer wifi calling on its prepaid plans. Texts verification code accessibility to bank's. Doctors, government sites even public mobile itself. You can't access anything anymore without cell service I tried for 6 plus months lol

Thank you in advance

Re: Switching providers

Dunkman — Sat, 22 Nov 2025 16:17:54 GMT

@Kootenay_boy

Yes, you can transfer your number to another mobile company, Your PM account must be active. You will need to provide the other company your PM account number, phone number and account holder name. Keep your PM SIM card in your phone to receive port request text.

Here is some additional information:

https://www.publicmobile.ca/en/get-help/articles/transfer-your-number

Re: Switching providers

Kootenay_boy — Sun, 14 Dec 2025 00:55:29 GMT

Awesome thank you