topic Re: PUK Code in Get Support

PUK Code

DaveG2 — Sat, 22 Nov 2025 00:16:26 GMT

I need this to reactivate my SIM.

Can someone please assist me.

Thanks

Re: PUK Code

hTideGnow — Fri, 21 Nov 2025 16:37:19 GMT

hi @DaveG2

PM can help, you can submit by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: PUK Code

Sansan — Fri, 21 Nov 2025 16:38:31 GMT

Please clarify your request.

You need a sim unlock code or your account was canceled and you want to restart the service again? Sim cards once canceled cannot be reactivated. A new on will need to be purchased.

Re: PUK Code

DaveG2 — Fri, 21 Nov 2025 16:43:22 GMT

Started this process last night-still waiting for a response.

I provided all the requested information, including the SIM card number.

This morning I had to signup for a new account since I could no longer access my existing account. (Existing account was nvmos@teksavvy.com, my current account is davegirard@teksavvy.com).

I really need that code to reactivate my SIM card to allow me to contact Apple for assistance on another issue I encountered recently.

Hope you can help.

Re: PUK Code

CSA_PM — Fri, 21 Nov 2025 16:53:54 GMT

Hello @ DaveG2,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: PUK Code

DaveG2 — Fri, 21 Nov 2025 16:54:29 GMT

I need a sim unlock code-my iphone 13 calls it a puk code