https://productioncommunity.publicmobile.ca/t5/Get-Support/FDN-problem/m-p/1385456#M948229 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20251120_104005.jpg" style="width: 720px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/177382i99270172CEA5BECA/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20251120_104005.jpg" alt="Screenshot_20251120_104005.jpg" /></span></P><P>  I forget this password.so help me plz</P> Thu, 20 Nov 2025 23:05:44 GMT Khano88 2025-11-20T23:05:44Z https://productioncommunity.publicmobile.ca/t5/Get-Support/FDN-problem/m-p/1385456#M948229 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20251120_104005.jpg" style="width: 720px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/177382i99270172CEA5BECA/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20251120_104005.jpg" alt="Screenshot_20251120_104005.jpg" /></span></P><P>  I forget this password.so help me plz</P> Thu, 20 Nov 2025 23:05:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/FDN-problem/m-p/1385456#M948229 Khano88 2025-11-20T23:05:44Z https://productioncommunity.publicmobile.ca/t5/Get-Support/FDN-problem/m-p/1385458#M948230 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/615716">@Khano88</a>&nbsp;you will have to contact PM support for it</P><P>Please open ticket with PM support:</P><DIV class=""><DIV class="lia-indent-padding-left-30px"><STRONG>1. Open ticket via Chatbot (need access to My Account):</STRONG><SPAN>&nbsp;</SPAN><SPAN>At</SPAN><SPAN>&nbsp;<A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A></SPAN><BR /><FONT size="2">&nbsp; &nbsp; Start by typing "<STRONG>Submit a ticket</STRONG>", then click "<STRONG>Contact Us</STRONG>", then "<STRONG>Other</STRONG>", then "<STRONG>Log In</STRONG>", finally click "<STRONG>Click here to submit a ticket ↗</STRONG>"&nbsp;<BR /><SPAN>&nbsp; &nbsp; (if you cannot receive 2FA via SMS, click "</SPAN><STRONG>Didn't Receive code</STRONG><SPAN>" or "<STRONG>Resend Code</STRONG>" and choose "</SPAN><STRONG>Send email</STRONG><SPAN>" to get 2FA)</SPAN><BR /></FONT><STRONG>2. If you have trouble with Chatbot or you don't have access to My Account:</STRONG><SPAN>&nbsp;</SPAN><SPAN>Private message CS Agent at:&nbsp;</SPAN><BR /><FONT size="2">&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there&nbsp;</EM></DIV></DIV> Thu, 20 Nov 2025 07:34:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/FDN-problem/m-p/1385458#M948230 softech 2025-11-20T07:34:56Z