topic Re: Change Plan in Get Support

Change Plan

RedDrifter — Wed, 19 Nov 2025 21:54:31 GMT

Hello, how can I switch to the $20 plan if it doesn’t appear in the “Change Subscription” options? If that isn’t possible, can I port my existing Public mobile line to a new Public mobile account to get the $20 plan?

Re: Change Plan

hTideGnow — Wed, 19 Nov 2025 22:00:51 GMT

hi @RedDrifter

sorry, you can only change to plans offered on your Change Subscription page. If the $20 plan is not there, you cannot change to it

Re: Change Plan

hairbag1 — Wed, 19 Nov 2025 22:04:56 GMT

@RedDrifter

you cannot port or transfer your number to a different Public Mobile account. You can get a new sim and start a new account..the downside of that is you'll lose your current number once you close the original account.

Re: Change Plan

BKNS27 — Wed, 19 Nov 2025 22:27:51 GMT

@RedDrifter

If the plan is not in your account. The only thing you can do is to port your number out to another carrier then port back but you will need a new SIM/eSIM and create a new account.

Not sure it is worth the hassle but plans in your account changes all the time so wait until Black Friday or Boxing Day for new deals.