redeem points

animal1 — Tue, 18 Nov 2025 23:29:16 GMT

i redeem $20only, but they deduct me $40 points

Re: redeem points

Chalupa_Batman — Tue, 18 Nov 2025 23:32:02 GMT

If you are able to log in, please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket. Enter CONTACT US into the chat and follow the prompts.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

Re: redeem points

Sansan — Tue, 18 Nov 2025 23:32:16 GMT

Strange, I don't see how that is possible. I redeemed times when it was 15 points and that has never happened to me.

Refresh the page and check again.

Are you sure you didn't do it twice.

topic Re: redeem points in Get Support

redeem points

Re: redeem points

Re: redeem points