Credit card validation

ShelleyKim — Tue, 18 Nov 2025 23:17:46 GMT

I've tried to use my credit card but it won't validate. What next?

Re: Credit card validation

hTideGnow — Tue, 18 Nov 2025 23:22:43 GMT

new activation or existing subscriber?

PM payment system is glitchy sometimes

if for new activation, wait a day and try again

if existing and if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again. When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled)

but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or Loblaws or No Frills and then load the voucher using *611 or My Account

This is the full list of retails that you can buy vouchers. Vouchers in some stores need to wait 24 hours, but vouchers from Shoppers and Loblaws can be redeemed immediately:
https://www.publicmobile.ca/en/payment-voucher

On top of physical stores, you can also buy online with extra service fess: buy from muskbird.com , ding.com , recharge.com

Re: Credit card validation

ShelleyKim — Tue, 18 Nov 2025 23:26:07 GMT

I'm a new activation or trying to be

topic Credit card validation in Get Support

Credit card validation

Re: Credit card validation

Re: Credit card validation