topic Re: Hi there in Get Support

Hi there

psysuzy — Sun, 16 Nov 2025 07:15:24 GMT

Hi i am back.i would love to reactivate my suspended account and my old number please

Re: Hi there

psysuzy — Sun, 16 Nov 2025 07:17:15 GMT

I ben out country 7 months.now back.and i need restore account and phone number 🙏

Re: Hi there

BKNS27 — Sun, 16 Nov 2025 09:09:54 GMT

@psysuzy

Sorry if you stopped payment for longer than 90 days. Your account will be closed, SIM no longer works and your number returned to the carrier you originally got the number from.

You will need to purchase a new SIM/eSIM then activate a new account along with a new number.

If you want your old number. You will need to contact the carrier you got the number from. Chances are that someone may have taken your old number. Call the number to see if it has been assigned to someone.

Re: Hi there

slusagm — Sun, 16 Nov 2025 14:26:01 GMT

@psysuzy

You have gone away for too long and PM likely won't be able to help. The phone number is already back in the pool for everyone to choose