topic Re: Received a text offer. Is it legit? How do I know if the text is not spam? in Get Support

Received a text offer. Is it legit? How do I know if the text is not spam?

Rosieerosie — Thu, 13 Nov 2025 23:35:00 GMT

Public Mobile here. Don't miss out on this limited time offer on a 5G Canada-US-Mexico plan.

Reply YES to upgrade your plan to a 5G 75GB Canada-US-Mexico plan with 1000 international long distance minutes for only $35/month.

Hurry, offer ends November 22, 2025.

This offer will be added to your account and will take effect on your next renewal date.

Conditions apply. Reply STOP or visit publicmobile.ca/sl/Jj8ZbzymFw if you no longer wish to hear about Public Mobile offers.

Re: Received a text offer. Is it legit? How do I know if the text is not spam?

Sansan — Thu, 13 Nov 2025 23:39:30 GMT

Sounds legit. Public Mobile does send out these offers periodically.

Someone else has confirmed receiving a different offer today also.

Re: Received a text offer. Is it legit? How do I know if the text is not spam?

hairbag1 — Fri, 14 Nov 2025 01:07:56 GMT

@Rosieerosie

yes, it's legit. Remember you MUST use a VoLTE enabled cell to be able to place any calls while in USA. Not so in Canada or Mexico....3G (used for talk) is still widely available in Canada and Mexico. Here's some info and a devise checker at bottom of the page to see if your current cell is recognized as VoLTE compliant in Public Mobile world.

https://www.publicmobile.ca/en/get-help/articles/volte

Also remember that if you decide to downgrade to your old existing plan, you likely won't be able to. Once you have a higher value plan, they make it almost impossible to downgrade to a substantially cheaper plan again.