topic Re: Port questions. in Get Support

Port questions.

Sylvestor — Thu, 13 Nov 2025 02:20:27 GMT

PLEASE read thoroughly before responding. Thanks

Can I port my number from 1 PM account to another? And lose the port out account and the phone number that belongs to the port in account?

Can I request that a CSA move my number from 1 PM account to another? Losing 1 account and 1 number.

Can I port out my number that I want to keep to another carrier and in a week port it back to the PM account that I want to keep?

IS THERE A TIME FRAME FOR PORTING OUT AND BACK IN. Like do I have to wait 30 days before porting back?

see this thread

Re: Port questions.

computergeek541 — Thu, 13 Nov 2025 02:25:59 GMT

@Sylvestor wrote:
PLEASE read thoroughly before responding. Thanks
Can I port my number from 1 PM account to another? And lose the port out account and the phone number that belongs to the port in account?
Can I request that a CSA move my number from 1 PM account to another? Losing 1 account and 1 number.
Can I port out my number that I want to keep to another carrier and in a week port it back to the PM account that I want to keep?
IS THERE A TIME FRAME FOR PORTING OUT AND BACK IN. Like do I have to wait 30 days before porting back?
see this thread

Porting is the process of moving a phone number from one carrier to another. A number from one Public Mobile account cannot be moved to another Public Mobile account.

As for porting out, there's no minimum amount of waiting time before porting back to Public Mobile (assuming that porting to other carrier has fully completed, which usually happens within a couple of hours).

Re: Port questions.

slusagm — Thu, 13 Nov 2025 02:28:27 GMT

PM won't move number from one account to another

You can port out and port back inm. Technically, no time like when to port back in, but we heard people that they try to port back in the same day and didn't work, they waited a day or two and it worked

Re: Port questions.

computergeek541 — Thu, 13 Nov 2025 02:30:18 GMT

@slusagm wrote:
PM won't move number from one account to another
You can port out and port back inm. Technically, no time like when to port back in, but we heard people that they try to port back in the same day and didn't work, they waited a day or two and it worked

Also, when porting back, there's no such thing as moving back to original Public Mobile account. That account cannot be kept as it gets permanently closed as soon as the number gets ported out and any remaining usage, credits, and rewards will also be gone. To port back to Public Mobile, a new Public Mobile account would be needed.

Re: Port questions.

Sylvestor — Thu, 13 Nov 2025 02:47:43 GMT

@computergeek541 wrote:

Also, when porting back, there's no such thing as moving back to original Public Mobile account. That account cannot be kept as it gets permanently closed as soon as the number gets ported out and any remaining usage, credits, and rewards will also be gone. To port back to Public Mobile, a new Public Mobile account would be needed.

@computergeek541

just to clarify. Would be porting back to another existing account.

Re: Port questions.

computergeek541 — Thu, 13 Nov 2025 02:51:21 GMT

@Sylvestor wrote:
@computergeek541 wrote:

Also, when porting back, there's no such thing as moving back to original Public Mobile account. That account cannot be kept as it gets permanently closed as soon as the number gets ported out and any remaining usage, credits, and rewards will also be gone. To port back to Public Mobile, a new Public Mobile account would be needed.
@computergeek541
just to clarify. Would be porting back to another existing account.

That can certainly be done but please be aware that the phone number in that other existing Public Mobile account will be lost after porting a number to it.

Re: Port questions.

softech — Thu, 13 Nov 2025 02:56:58 GMT