Service not working

Bebite — Wed, 12 Nov 2025 15:24:19 GMT

I activated my service, but I still cannot make or receive calls or text. What do I need to do to make it work?

Re: Service not working

softech — Wed, 12 Nov 2025 15:26:43 GMT

first, make sure your old sim card with the old provider is removed (or if old provider is eSIM, disable it). then Reboot phone and Reset Network settings

if that does not fix it, it could be a sim provisioning issue. It is an easy fix for PM support, you just need to engage them by direct message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Re: Service not working in Get Support

Service not working

Re: Service not working