topic Re: Service in Get Support

Service

MackenzieJudy — Tue, 11 Nov 2025 15:55:18 GMT

My phone number has not transferred from telus

Re: Service

softech — Tue, 11 Nov 2025 16:00:49 GMT

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

Re: Service

BKNS27 — Tue, 11 Nov 2025 17:04:37 GMT

@MackenzieJudy

Did you reply to the text from Telus confirming with YES you are porting over to PM?