Initiating service

Foxyava — Tue, 11 Nov 2025 07:27:47 GMT

I registered and paid and installed physical Sim and can't activate the account leg alone transfer my existing #

Re: Initiating service

hTideGnow — Tue, 11 Nov 2025 01:47:26 GMT

did you use the Public Mobile app? if you only used the web to activate, you have not completed the subscription yet, you still need to download PM app, login and complete the rest of the steps

But if you already used the PM app and got to the last step, Step 6, and the PM sim card still does not work, ask PM support agent to help.

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Initiating service

Foxyava — Tue, 11 Nov 2025 01:54:39 GMT

I used the Public mobile app

topic Re: Initiating service in Get Support

Initiating service

Re: Initiating service

Re: Initiating service