topic Re: Could /e/os work with Public Mobile ? in Get Support

Could /e/os work with Public Mobile ?

Charles_Giard02 — Mon, 10 Nov 2025 13:58:32 GMT

I am considering to change to /e/os on my Samsung. I was wondering if it could work with /e/os. I am not sure what to look for. Thanks in advance

Re: Could /e/os work with Public Mobile ?

softech — Mon, 10 Nov 2025 14:17:55 GMT

@Charles_Giard02 it is not the OS that matters but the network bands the phone has. What Samsung model is that? If the phone works On PM with its Google Android OS, then it should work with /e/os. The network access here is independent of the phone's OS

One thing to consider is whether you can enable VoLTE with the OS as it will be important once 3G is decommissioned

Also, if you have not joined PM yet, make sure you download PM app on an iOS or Android phone and subscribe first. All new subscription needs to go through PM app. But once it is subscribed, you don't need the PM app any more, you can access the account using browser

Re: Could /e/os work with Public Mobile ?

Charles_Giard02 — Mon, 10 Nov 2025 14:21:58 GMT

I have a Samsung S20 FE. I am already subscribed to PM and it works on my phone. My model supports 4G and 5G.

I will check if I can enable VoLTE in /e/os. Is there anything else I need to check ?

Also you answered my question about the app. I wasn't sure if I had to install it again even tho I am subscribed. I know the app is just a wrapper for the website anyway.

Re: Could /e/os work with Public Mobile ?

softech — Mon, 10 Nov 2025 14:28:23 GMT

S20 FE is not on the VoLTE whitelist set by PM, so, it shouldn't work. But if the VoLTE toggle is visible, you can try enabling it and check if it works

For PM app, if you already subscribed, you don't need it anymore

Re: Could /e/os work with Public Mobile ?

Charles_Giard02 — Mon, 10 Nov 2025 14:32:13 GMT

Thank you for your answer. Where can I see that whitelist ? I checked on my phone and there is no toggle for VoLTE. I am not sure exactly what is VoLTE. Do I really need it ? Because for now it works perfectly fine with PM.

Thanks again

Re: Could /e/os work with Public Mobile ?

softech — Mon, 10 Nov 2025 14:44:29 GMT

@Charles_Giard02

Check if the phone if compatible here

https://www.publicmobile.ca/en/get-help/articles/volte

Re: Could /e/os work with Public Mobile ?

Cissop — Mon, 10 Nov 2025 17:19:55 GMT

I used Lineage and no problem

Re: Could /e/os work with Public Mobile ?

computergeek541 — Mon, 10 Nov 2025 22:44:57 GMT

@softech wrote:
S20 FE is not on the VoLTE whitelist set by PM, so, it shouldn't work. But if the VoLTE toggle is visible, you can try enabling it and check if it works
For PM app, if you already subscribed, you don't need it anymore

The Galaxy S20FE that was sold by Canadian carriers does work on Public Mobile's VoLTE despite never appearing on that Public Mobile list. It doesn't connect to Public Mobile 5G though.

Re: Could /e/os work with Public Mobile ?

Charles_Giard02 — Sat, 15 Nov 2025 14:32:52 GMT

Thank you all for your answers. I will try to change the OS eventually. If it works on Public Mobile's VoLTE, it is possible to work even though the OS is different ?

Re: Could /e/os work with Public Mobile ?

sertizokke-1 — Sat, 15 Nov 2025 15:24:12 GMT

OS should be ok. Mobile carriers handle phones with different OS