topic Re: Referral Credit update in Get Support

Referral Credit update

CHANDPREETY — Mon, 10 Nov 2025 01:24:41 GMT

Hello,
Good afternoon.

I'm a new client and activated my subscription on Nov 08, 2025.
During the activation process, I entered the referral code I received from my friend.
I am wondering when I will see the referral credit in my account.

Enjoy your furry days.
CHANDPREETY

Re: Referral Credit update

porcupine — Mon, 10 Nov 2025 01:34:19 GMT

Probably when you're next bill is due

Re: Referral Credit update

Sansan — Mon, 10 Nov 2025 01:55:34 GMT

Hi,

The $10 credit should show up within 72 hours of joining.

Do you see any money in a tab called Available Funds? You will see the funds there. This will be used the reduce your next month's payment.

Re: Referral Credit update

Socrates8567 — Mon, 10 Nov 2025 01:55:34 GMT

@CHANDPREETY wrote:
Hello,
Good afternoon.
I'm a new client and activated my subscription on Nov 08, 2025.
During the activation process, I entered the referral code I received from my friend.
I am wondering when I will see the referral credit in my account.
Enjoy your furry days.
CHANDPREETY

Hello

It takes up to 72 hours to see this on your account. When you log into your account, it opens to the overview page. You will see on your right hand side, available credits. It will show there. If you don't see it after 72 hours, contact a csa.

Contact pm by creating a ticket using the chatbot or direct message for further assistance with the next steps. Their reply will be HERE in your mailbox.