topic Re: I cannot call out or receive calls.Is there a problem in my area? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-call-out-or-receive-calls-Is-there-a-problem-in-my-area/m-p/1383142#M946921 <P>My phone says "Emergency Calls Only". Same with my husband's and my son's .&nbsp; We are located in the south Okanagan ,&nbsp; which does not show up on the Telus outage map. Obviously a networking problem, but how to advise Public Mobile/Telus?</P> Sun, 09 Nov 2025 18:08:08 GMT TarValon 2025-11-09T18:08:08Z I cannot call out or receive calls.Is there a problem in my area? https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-call-out-or-receive-calls-Is-there-a-problem-in-my-area/m-p/1383085#M946882 Sun, 09 Nov 2025 13:59:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-call-out-or-receive-calls-Is-there-a-problem-in-my-area/m-p/1383085#M946882 Ruth7055 2025-11-09T13:59:55Z Re: I cannot call out or receive calls.Is there a problem in my area? https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-call-out-or-receive-calls-Is-there-a-problem-in-my-area/m-p/1383093#M946887 <P>where you are?</P><P>check Telus outage map, there is currently some issue at Duncan, BC<BR /><A href="https://www.telus.com/en/bc/outages" target="_blank" rel="noopener">https://www.telus.com/en/bc/outages</A></P><P>and what phone do you have? some people have trouble with calls because their phone cannot use VoLTE here as PM is reframing 3G in some area.&nbsp; Check if your phone compatible here<BR /><SPAN><A href="https://www.publicmobile.ca/en/get-help/articles/volte" target="_blank" rel="noopener">https://www.publicmobile.ca/en/get-help/articles/volte</A></SPAN></P><P>&nbsp;</P> Sun, 09 Nov 2025 15:41:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-call-out-or-receive-calls-Is-there-a-problem-in-my-area/m-p/1383093#M946887 slusagm 2025-11-09T15:41:37Z Re: I cannot call out or receive calls.Is there a problem in my area? https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-call-out-or-receive-calls-Is-there-a-problem-in-my-area/m-p/1383142#M946921 <P>My phone says "Emergency Calls Only". Same with my husband's and my son's .&nbsp; We are located in the south Okanagan ,&nbsp; which does not show up on the Telus outage map. Obviously a networking problem, but how to advise Public Mobile/Telus?</P> Sun, 09 Nov 2025 18:08:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-call-out-or-receive-calls-Is-there-a-problem-in-my-area/m-p/1383142#M946921 TarValon 2025-11-09T18:08:08Z