topic App does not open? in Get Support

App does not open?

Sunbird — Mon, 10 Nov 2025 06:00:55 GMT

App will not open

slusagm — Sun, 09 Nov 2025 16:10:33 GMT

My app works, just tested and confirmed after seeing your message

Reboot phone and try

if still cannot open, try uninstall and reboot phone and reinstall

and also use My Account on the browser, same info as app

computergeek541 — Sun, 09 Nov 2025 16:18:17 GMT

BKNS27 — Sun, 09 Nov 2025 16:34:50 GMT

What is the make and model of your phone? It is running an older OS or the App Store is not set to North America location.