https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-you-get-PUK/m-p/1382941#M946806 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/540908">@HenryJP</a></P><P><STRONG>If the message is&nbsp;“<EM>PIN unlock key (PUK)</EM>” or "<EM>Enter PUK Your SIM&nbsp; Card, SIM cannot be accessed</EM>" or on an iPhone's status bar showing&nbsp;<SPAN>&nbsp;"<EM>Locked SIM</EM>"<BR /></SPAN></STRONG><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;open message support here:</SPAN><FONT size="2"><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">&nbsp;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></FONT><BR /><FONT size="3">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<SPAN>&nbsp;</SPAN><SPAN>or use this direct link to open Chatbot ticket:</SPAN>&nbsp;<FONT size="2"><EM><A href="https://urlshortner.tiia.ai/xYpc_I" target="_blank" rel="noopener nofollow noreferrer">https://urlshortner.tiia.ai/xYpc_I</A>&nbsp;</EM></FONT></FONT><EM><FONT size="2"><BR />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; **Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.&nbsp; CS Agent will reply to&nbsp;you&nbsp;</FONT></EM><FONT size="2">there.</FONT></P> Sat, 08 Nov 2025 18:14:52 GMT softech 2025-11-08T18:14:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-you-get-PUK/m-p/1382938#M946803 <P>My SIM is locked</P> Sat, 08 Nov 2025 18:11:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-you-get-PUK/m-p/1382938#M946803 HenryJP 2025-11-08T18:11:31Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-you-get-PUK/m-p/1382939#M946804 <P>Please provide my PUK?</P> Sat, 08 Nov 2025 18:12:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-you-get-PUK/m-p/1382939#M946804 HenryJP 2025-11-08T18:12:12Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-you-get-PUK/m-p/1382941#M946806 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/540908">@HenryJP</a></P><P><STRONG>If the message is&nbsp;“<EM>PIN unlock key (PUK)</EM>” or "<EM>Enter PUK Your SIM&nbsp; Card, SIM cannot be accessed</EM>" or on an iPhone's status bar showing&nbsp;<SPAN>&nbsp;"<EM>Locked SIM</EM>"<BR /></SPAN></STRONG><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;open message support here:</SPAN><FONT size="2"><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">&nbsp;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></FONT><BR /><FONT size="3">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<SPAN>&nbsp;</SPAN><SPAN>or use this direct link to open Chatbot ticket:</SPAN>&nbsp;<FONT size="2"><EM><A href="https://urlshortner.tiia.ai/xYpc_I" target="_blank" rel="noopener nofollow noreferrer">https://urlshortner.tiia.ai/xYpc_I</A>&nbsp;</EM></FONT></FONT><EM><FONT size="2"><BR />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; **Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.&nbsp; CS Agent will reply to&nbsp;you&nbsp;</FONT></EM><FONT size="2">there.</FONT></P> Sat, 08 Nov 2025 18:14:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-you-get-PUK/m-p/1382941#M946806 softech 2025-11-08T18:14:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-you-get-PUK/m-p/1383049#M946829 <P>removed unnecessary repetition</P> Sun, 09 Nov 2025 03:13:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-you-get-PUK/m-p/1383049#M946829 computergeek541 2025-11-09T03:13:21Z