topic Re: Recorded error message hb1 or 8b1 in Get Support

Recorded error message hb1 or 8b1

Meyerw — Fri, 07 Nov 2025 21:35:35 GMT

Received the following recorded message when calling an operational local phone number: 8b1 or hb1 Your call cannot be completed as dialed. Please check the number and try again?

The number called is operational?

Re: Recorded error message hb1 or 8b1

CS_Agent — Fri, 07 Nov 2025 21:38:37 GMT

Hello there.

I sent you a private message.

You can view and reply to it by accessing this link:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Recorded error message hb1 or 8b1

Meyerw — Fri, 07 Nov 2025 21:41:04 GMT

Hit the link & nothing happened?

Re: Recorded error message hb1 or 8b1

Sansan — Fri, 07 Nov 2025 21:52:37 GMT

As they said they sent you a message. So when you click on the link, you should see their message. You need to provide the details to the agent.

Re: Recorded error message hb1 or 8b1

slusagm — Fri, 07 Nov 2025 21:53:40 GMT

Try again, it should work

If not, click the envelope icon on top right. If you don't see the envelope, click you avatar in top right to bring up the menu and select Messages

Re: Recorded error message hb1 or 8b1

vlgj327 — Sat, 08 Nov 2025 15:28:43 GMT

but do you have the same message calling all numbers or just one?