topic Activation with voucher in Get Support

Activation with voucher

Wwd — Fri, 07 Nov 2025 22:48:10 GMT

Could support please message me!

Thanks

Re: Activation with voucher

CSA_PM — Fri, 07 Nov 2025 15:18:41 GMT

Hello there.

I sent you a private message.

You can view and reply to it by accessing this link:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Activation with voucher

hTideGnow — Fri, 07 Nov 2025 15:51:28 GMT

hi @Wwd

from what we understand, activation with voucher is not allowed anymore

@CSA_PM can you confirm?

Re: Activation with voucher

hairbag1 — Fri, 07 Nov 2025 16:22:14 GMT

@CSA_PM

is it possible to activate a new Public Mobile account and pay using payment vouchers ?

Re: Activation with voucher

Ck_PM — Fri, 07 Nov 2025 16:32:14 GMT

Hi all, vouchers cannot be used to activate a new account or start a new subscription. Please see our Help Article for more information.

Re: Activation with voucher

hTideGnow — Fri, 07 Nov 2025 17:20:06 GMT

thanks @Ck_PM

and @Wwd , since voucher cannot be used to activate, you can keep it for future renewal. To activate an account without credit card, you can use a Visa Debit Card or Mastercard Debit card from your bank , or you can buy a Prepaid credit card and use it for activation