topic Re: Transaction record gone in Get Support

Transaction record gone

Myzylyn — Tue, 04 Jan 2022 23:14:44 GMT

I bought alost 2 weeks abo and still haven't received it.

Re: Transaction record gone

twestacott — Fri, 11 Nov 2016 20:27:26 GMT

Can you provide a bit more information? Is it a SIM card you purchased or are you saying you purchased a plan?

Re: Transaction record gone

Myzylyn — Fri, 11 Nov 2016 20:37:00 GMT

I purchased a sim card. I've done it twice now and at first I thought I just didn't notice that the payment didn't go through but this time I'm definitely sure the transaction occurred.

Re: Transaction record gone

twestacott — Fri, 11 Nov 2016 20:54:01 GMT

I would PM one of the MODs with your SIM number so they can look into if your transaction actually went through. I will tag a couple of them here for you.

@Mary_M@Shazia_K@Saray_O

Re: Transaction record gone

Myzylyn — Fri, 11 Nov 2016 20:59:04 GMT

Where do I find the sim #? Cause I didn't receive any sort of email or confirmation #.