topic Re: Community in Get Support

Community

Wolexy — Fri, 07 Nov 2025 03:14:18 GMT

How do you benefit from a community member? What is the benefit of a community member? How does the community work?

Re: Community

porcupine — Fri, 07 Nov 2025 03:25:39 GMT

If you need help with your account and sim card issues or upgrading your account also you can get points from helping people and when you give bravos it helps you and others

Re: Community

computergeek541 — Fri, 07 Nov 2025 03:56:51 GMT

@porcupine wrote:
If you need help with your account and sim card issues or upgrading your account also you can get points from helping people and when you give bravos it helps you and others

Giving bravos does not directly result in rewards for the person giving them.

Re: Community

hairbag1 — Fri, 07 Nov 2025 04:35:23 GMT

@Wolexy

how does the Community work ? It's an on-line community of Public Mobile customers just like you and me. If someone comes to the Forum with a problem we, community members, can give suggestions or directions to get resolution to your question or problem. I guess you could say it's based on crowd-sourced information. Several community regulars have been around for a few years and have seen many many issues and provided great suggestions for that customer to try himself rather than ask Customer Support. Newbies are encouraged to participate as well as long-timers. You can provide a Bravo if you see value in the response. If you are the one who posed the question and you got a resolution, you can thank that community member who helped you by providing the coveted "Solution".

If you see someone posted a question and you think you can contribute to successful resolution...go ahead and jump in with your suggestion/contribution...after all, you're a Community Forum member too ! You may even end up getting a few extra Points for your input.

added...clipped from Get Help section...

https://www.publicmobile.ca/en/get-help/articles/community

Re: Community

computergeek541 — Fri, 07 Nov 2025 09:38:00 GMT

Re: Community

Wolexy — Fri, 14 Nov 2025 13:27:54 GMT

of course,

Thanks

Re: Community

softech — Fri, 14 Nov 2025 13:31:09 GMT