topic Re: Changing from $27 a month plan to 40 a month plan immediately in Get Support

Changing from $27 a month plan to 40 a month plan immediately

larr99 — Thu, 06 Nov 2025 19:50:10 GMT

I have a legacy account that bills every 90 days for the $27.00 plan. It was just renewed for three(3) more months, but I want to upgrade/change my plan to the $40 monthly so I can call USA numbers. If I change plans immediately, will I lose the payment I just made, or will I get a credit back ?

Thanks for your help

Re: Changing from $27 a month plan to 40 a month plan immediately

Sansan — Thu, 06 Nov 2025 20:10:39 GMT

You will lose the payment you just made unfortunately.

Best to Change on Renewal.

What phone do you have? Not all phones are approved on PM to make calls to USA due to 3G shutdown there.

Re: Changing from $27 a month plan to 40 a month plan immediately

hairbag1 — Thu, 06 Nov 2025 20:16:57 GMT

@larr99

If you just wanna make calls to USA from Canada… you can log in to your account >. Rewards > Catalgue and you can see 1000 US calling mins for 10 Pounts. As ling as you have 10 Points to redeem you can get this add-on for calling USA from Canada. Those 1000 mins will stay in your account until you use ‘em up.

Re: Changing from $27 a month plan to 40 a month plan immediately

BKNS27 — Thu, 06 Nov 2025 20:35:49 GMT

@larr99

Please also note that once you upgrade your plan. You won’t be able to downgrade to your old plan or a lower priced plan.

Re: Changing from $27 a month plan to 40 a month plan immediately

computergeek541 — Thu, 06 Nov 2025 23:39:05 GMT

@BKNS27 wrote:
@larr99
Please also note that once you upgrade your plan. You won’t be able to downgrade to your old plan or a lower priced plan.

There isn't any way to know that for sure. There's no such rule that forbids downgrading to lower priced plans.

Re: Changing from $27 a month plan to 40 a month plan immediately

computergeek541 — Fri, 07 Nov 2025 00:44:20 GMT