topic Re: No service in Get Support

No service

George31 — Fri, 07 Nov 2025 00:41:54 GMT

Transferred my number from Rogers and phone shows SOS only

softech — Thu, 06 Nov 2025 13:07:29 GMT

likely just an account sim provisoning issue. Easy fix for PM support and you just need to engage them by direct message

Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

But I have also escalate your issue on your behalf, PM should will reach out and send you a message.

CSA_PM — Thu, 06 Nov 2025 13:22:36 GMT

Hello @ George31

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage