Trying to switch sims

Brandy2 — Tue, 04 Nov 2025 05:21:12 GMT

Hello so I got a public mobile sim card and did the whole transfering my number and all and the account was activated and all. But when i put the sim card in it ended up being a faulty sim. I was told to get another so i did and now im trying to switch sims but when I hit "change sim card" it says it has to verify it's me by sending a 6 digit code. But I cant get to my number or anything because it's on this broken sim card and I can't get access to get the code to change sims... I'm lost and stuck

Re: Trying to switch sims

hairbag1 — Tue, 04 Nov 2025 06:29:27 GMT

@Brandy2

use this link to message Customer Support to get their help....

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the little envelop icon on top right side of page will be highlighted when they respond to you.

topic Re: Trying to switch sims in Get Support

Trying to switch sims

Re: Trying to switch sims