topic Re: Roaming in Get Support

Roaming

Dynomite — Tue, 04 Nov 2025 03:32:48 GMT

I cannot get data in the US. I have gone to cellular but the option to automatically switch over to roaming is not available switch data roaming on and there is no option to do so

Re: Roaming

hTideGnow — Tue, 04 Nov 2025 00:50:46 GMT

hi @Dynomite

turning on mobile data roaming is a phone option.

what phone do you have?

Re: Roaming

Socrates8567 — Tue, 04 Nov 2025 01:00:07 GMT

Hello.

You may not be able to use data in the US with Public Mobile because you likely need to enable data roaming in your phone's settings, ensure you have a Canada-US plan or have purchased a US roaming add-on, and may need to manually select a network like AT&T or T-Mobile.

Also, not all phones work in the US. Please check the VoLTE list and enter your IMEI number at the bottom to make sure your phone is compatible.

https://www.publicmobile.ca/en/get-help/articles/volte