topic Re: U R G E N T : Call and message history logs from June 2022 till july 2025 in Get Support

U R G E N T : Call and message history logs from June 2022 till july 2025

AmareKV80 — Sun, 02 Nov 2025 11:38:47 GMT

I need help with downloading call records for my account starting June 01st 2022 till July 31st 2025. This is required for legal proceedings at the Supreme Court. So kindly help as soon as possible.

Re: U R G E N T : Call and message history logs from June 2022 till july 2025

Handy1 — Sun, 02 Nov 2025 12:17:31 GMT

@AmareKV80 You have to ask support to help go further back then a year , and will most likely need the proof of the city’s requirements for such info for them to help I belive

you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: U R G E N T : Call and message history logs from June 2022 till july 2025

AmareKV80 — Sun, 02 Nov 2025 14:16:04 GMT

Unable to submit a private reqeuest. I am getting below error.

Re: U R G E N T : Call and message history logs from June 2022 till july 2025

hTideGnow — Sun, 02 Nov 2025 14:21:26 GMT

HI @AmareKV80 don't copy and paste text, you need to type it

a workaround is to copy what you typed, delete them, then right click the mouse and choose Paste as Text and send again

If that still does not work, then you really have to select all, delete them and then type out the text slowly