topic Re: contact CS in Get Support

contact CS

Ann1529 — Sat, 01 Nov 2025 13:51:45 GMT

please how can i get CS

Re: contact CS

CharlieWhisky — Sat, 01 Nov 2025 13:53:17 GMT

You can use the orange chatbot icon on the lower right to open a ticket. Type submit ticket and select Contact us A Public Mobile customer support agent will help.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

You can also send a private message with this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: contact CS

hTideGnow — Sat, 01 Nov 2025 13:54:36 GMT

hi @Ann1529

You can easily submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: contact CS

slusagm — Sat, 01 Nov 2025 14:03:31 GMT

@Ann1529 Share your questions here, the Community might be able to help quicker